We, at Vitachem Industries, engaged in the importation and local distribution of raw materials for the food industries, are committed to promote strong quality and food safety culture through strict compliance to applicable statutory and regulatory requirements as well as conformance to internal quality management system established by the company.

To demonstrate our commitment, Vitachem shall:

  • Ensure clear management direction and leadership towards quality compliance, functional excellence and customer satisfaction;
  • Recognize its responsibility to consistently supply quality and safe food ingredients to its customers.
  • Ensure the risks and opportunities that can affect conformity of products and services are determined and addressed.
  • Ensure employees have adequate information and training needed to competently and safely perform their work as expected of them;
  • Ensure that all quality complaints are accurately reported, investigated and appropriate actions taken to prevent recurrence;
  • Establish appropriate documentation and record-keeping to effectively implement the quality management system.
  • Periodically review and continually improve the effectiveness of the Quality Management System.

This policy shall be communicated to all employees and made available to interested parties, suppliers and contractor.